This policy describes the information CampusAura currently collects through its website and how it is used. CampusAura is a student platform for accommodation, marketplace listings, and campus events. Please do not submit information or identity documents unless you are comfortable with the uses described here.
Information we collect
- Account information: name, email address, phone number, account type, and account and verification status. Supabase Auth processes sign-in credentials; CampusAura does not receive your password in readable form.
- Verification documents: Provider applicants may be asked for an identity document, which is uploaded to private storage for provider account review. Students can use CampusAura without submitting documents. They may optionally submit a student ID for private student-status review. Access is limited by the platform's configured account permissions.
- Content and activity: accommodation or marketplace listings, listing images and descriptions, saved accommodation, event RSVPs, and activity needed to provide dashboards and listing analytics.
- Messages and subscriptions: the name, email, topic, campus, and message you submit through the contact form, and the email address you provide for newsletter updates.
- Technical and usage information: Google Analytics may collect website usage information on pages where it is enabled. CampusAura also records listing views and contact-link clicks to provide listing analytics. The site and its authentication service use browser storage for sign-in sessions and preferences, and a service worker caches site files for offline use.
How we use information
- To create and secure accounts, review eligibility, and provide the appropriate student, provider, or administrator features.
- To publish and manage listings, show relevant contact details to signed-in users, process saved items and event RSVPs, and provide platform analytics.
- To answer support and safety messages and, where configured, send account or review updates.
- To maintain the website, understand aggregate usage, prevent misuse, and meet legal obligations.
When information is shared
CampusAura uses service providers to operate the platform, including Supabase for authentication, database, and file storage; Google Analytics for site measurement where enabled; and third-party delivery of fonts and software libraries. Those providers process information as needed to provide their services under their own terms and privacy notices. The website also links to services such as WhatsApp; their handling of your information is governed by their policies.
Information in public listings is shown to other users as needed to provide the service. Listing contact details may be available to signed-in users. We may also disclose information when required by law or when reasonably necessary to protect users, the platform, or others. CampusAura does not sell personal information.
Identity document handling
Verification documents are sensitive personal information. They are collected only for provider review or optional student-status review, stored in a private storage bucket, and are not intended to be part of public listings. Do not upload documents belonging to someone else. Please contact us if you believe a document has been exposed or uploaded incorrectly.
Retention and your choices
We retain information for as long as reasonably needed to provide the service, review accounts, address disputes or safety concerns, and comply with applicable obligations. Retention periods may vary by record type. You can request access, correction, or deletion of information by emailing hello@campusaura.com. We may need to verify your identity and may retain some records where required or permitted by law.
You can manage browser storage through your browser settings. Clearing it may remove your saved theme preference, sign you out, or affect offline access. To stop newsletter emails, contact us at hello@campusaura.com.
Security and international processing
CampusAura uses access controls and service-provider security features intended to protect information. No website or storage method can be guaranteed completely secure. Our providers may process information in locations outside your country, depending on their configuration and infrastructure.
Children and student users
CampusAura is designed for students and campus communities. If you are under the age at which you may legally provide this information where you live, ask a parent or legal guardian before creating an account or submitting personal information or documents.
Changes and contact
We may update this policy as the platform changes. The latest version will be published on this page with its updated date. For privacy questions or requests, contact hello@campusaura.com or use our contact page.